Frequently Asked Questions

    • What is Nansher? Nansher is a UAE based online dropshipping store offering high quality products with free delivery and cash on delivery options.

    • Is cash on delivery available? Yes, we offer cash on delivery on all orders.

    • Do you charge for delivery? No, delivery is free for all UAE orders.

    • How long does delivery take? Delivery usually takes three to seven business days.

    • How can I place an order? Simply choose a product, provide your delivery details, and confirm your order.

    • How will I receive tracking updates? You will be notified through SMS, WhatsApp, or email depending on your provided details.

    • What if my product is damaged upon arrival? You can request a return or refund within three days.

    • How do I start a return request? Contact our customer support with order details and photos of the issue.

    • Are all products returnable? Most are, but some hygiene related products may not be eligible.

    • How long does a refund take? Refunds are processed after inspection and may take a few working days.

    • Do you sell internationally? Currently, we operate only within the UAE.

    • Can I cancel my order? Yes, as long as the order has not been processed.

    • Are your products original? We work with verified suppliers to ensure quality.

    • Is my personal information safe? Yes, we use secure systems and follow strict data protection practices.

    • Can I change my delivery address? Yes, but you must contact support immediately.

    • Do you accept online payments? At the moment, we accept only cash on delivery.

    • Can I order multiple products? Yes, customers can purchase more than one item in a single order.

    • What if the courier cannot reach me? The courier will schedule another attempt to deliver the product.

    • Do you offer warranties? Some products may include supplier provided warranties.

    • How can I contact Nansher? You can email us at fahadbloshi053@gmail.com.